Privacy Policy

Aajizz - Charitable Donation Platform

Effective Date: 27/06/2025

Last Updated: 27/06/2025

Aajizz ("we," "our," or "us") is committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our charitable donation platform, mobile application, and website (collectively, the "Service").

Legal Compliance:

This policy complies with applicable Pakistani laws including the Personal Data Protection Act 2023, Electronic Transactions Ordinance 2002, and relevant provisions of the Constitution of Islamic Republic of Pakistan 1973.

By using our Service, you consent to the collection and use of information in accordance with this policy.

Personal Information

For Donors:
  • • Full name and contact details (phone, email, address)
  • • National Identity Card (CNIC) number
  • • Financial information for donation processing
  • • Donation preferences and history
  • • Device information and usage analytics
For Partner Vendors:
  • • Business registration details (NTN, STRN numbers)
  • • Owner/authorized representative information
  • • Business address and contact details
  • • Bank account information for settlements
  • • Product/service categories and pricing
  • • Transaction records and settlement history

Technical Information

  • IP addresses and device identifiers
  • QR code scanning and tracking data

Financial Information

  • Payment method details (encrypted)
  • Transaction records
  • Donation amounts and frequencies
  • Partner vendor transaction data

Primary Purposes

  • •
    Donation Processing: Facilitating charitable donations and distribution
  • •
    Tracking & Transparency: Providing real-time donation impact tracking
  • •
    Verification: Ensuring legitimate donors and recipients
  • •
    Partner Management: Managing vendor network and business relationships
  • •
    Customer Support: Responding to inquiries and resolving issues

Secondary Purposes

  • Platform improvement and analytics
  • Fraud prevention and security
  • Legal compliance and regulatory reporting
  • Marketing communications (with consent)

Authorized Sharing

We may share your information with:

  • Partner Vendors: To process recipient purchases (limited transaction data only)
  • Business Partners: Transaction data for settlement purposes
  • Payment Processors: For secure donation processing
  • Verification Agencies: For identity and eligibility confirmation
  • Legal Authorities: When required by Pakistani law or court orders

Data Protection Measures

  • All shared data is encrypted and minimized
  • Partner agreements include strict confidentiality clauses
  • Regular audits of data sharing practices
  • Immediate notification of any data breaches

We Will Never

  • • Sell your personal information to third parties
  • • Share donor-recipient matching without explicit consent
  • • Disclose donation amounts to unauthorized parties
  • • Use your data for purposes unrelated to charitable giving

Technical Safeguards

  • • End-to-end encryption for all financial transactions
  • • Secure servers with regular security updates
  • • Multi-factor authentication for sensitive accounts
  • • Regular penetration testing and vulnerability assessments
Operational Safeguards
  • • Staff training on data protection protocols
  • • Limited access on a need-to-know basis
  • • Regular backup and disaster recovery procedures
  • • Incident response plan for potential breaches

Compliance Standards

  • PCI DSS compliance with payment processing
  • ISO 27001 security management standards
  • Regular third-party security audits
  • Adherence to Pakistani banking regulations

Access and Control

You have the right to:

  • Access your personal information
  • Update or correct inaccurate data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability

Donation Transparency Rights

  • View complete donation history
  • Track real-time usage of your contributions
  • Receive detailed impact reports
  • Access QR code tracking data

Partner Rights

For Business Partners:

  • • Access to business account information
  • • Update business details and banking information
  • • View settlement history and transaction reports
  • • Request account closure and data deletion

Privacy Settings

  • Adjust privacy settings within the app
  • Choose information sharing preferences
  • Control marketing communication frequency
  • Set donation visibility preferences

Retention Periods

  • Active Users: Data retained while account is active
  • Inactive Users: Data deleted after 3 years of inactivity
  • Financial Records: Retained for 7 years per Pakistani tax law
  • Legal Requirements: As mandated by applicable regulations

Deletion Process

  • Secure data wiping procedures
  • Certificate of destruction available upon request
  • Partner notification of data deletion
  • Backup data removal within 90 days

Aajizz does not knowingly collect personal information from children under 13 years of age.If we discover that a child under 13 has provided us with personal information, we will immediately delete such information from our systems.

Parents or guardians who believe their child has provided personal information should contact us immediately.

While Aajizz primarily operates within Pakistan, some data may be transferred to international service providers for:

  • Cloud storage and backup services
  • Payment processing (Stripe)

All international transfers comply with Pakistani data protection laws and include appropriate safeguards.

Under Pakistani law, we process your personal information based on:

  • Consent: For marketing and optional features
  • Contract Performance: For donation processing and service delivery
  • Legal Obligation: For tax reporting and regulatory compliance
  • Legitimate Interest: For fraud prevention and platform security

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

  • Notify users of material changes via email or app notification
  • Post the updated policy on our website and app
  • Maintain previous versions for reference
  • Provide 30 days' notice before significant changes take effect

Privacy Officer

Name: [Name]

Email: [Email]

Phone: [Phone]

Address: [Address]

Legal Department

Email: [Email]

Address: [Address]

Data Protection Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

  • Aajizz Privacy Officer (contact above)
  • Pakistan Telecommunication Authority (PTA)
  • Federal Investigation Agency (FIA) Cyber Crime Wing

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from this policy shall be subject to the jurisdiction of Pakistani courts.

By using Aajizz, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This document was prepared in accordance with Pakistani privacy and data protection laws. For legal advice regarding your specific situation, please consult with a qualified Pakistani attorney.